F.A.Q

If you have any questions - contact us, we are looking forward to give you all necessary information. You can also read the answers to frequently asked questions.

Do I need to insurance for my load?

We strongly recommend you to order insurance from your local insurance company, or order it via SeaRates support to ensure you are covered to the level you want.

How do I know if my booking is confirmed?

As soon as you’ve completed the booking process, a confirmation page will appear. This page shows all of your booking details, including the booking number, so you can check your confirmation online in your virtual office at SeaRates.com. You will also receive a confirmation e-mail with all your booking information. A member of our support team will get in touch to step you through the shipping process.